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Call or text 917-531-0061
Upper East Side
New York, NY
United States

Eyelash Extensions

Skin Care

Hydrafacial MD

                                                                              IMPORTANT POLICIES

 

PRIOR TO ARRIVAL
 

  • Before arriving for your appointment remove eye makeup and have a clean lash line and eyelashes.
     

  • Any residual makeup and natural oils on your lashes may prevent the Lash adhesive from a perfect bond therefore reducing the longevity of your eyelash extensions hence the importance of coming in with clean eyelashes.
     

  • Avoid oil based and any high active ingredient of glycol in makeup removers on the eyelash extensions.
     

  • Should you need to remove your eye makeup here, please arrive 10-15 minutes prior to your scheduled appointment time.  We have everything you need for you to clean your lashes.  We don’t want to take away from your appointment time so please arrive early.
     

  • All makeup remover, accessories for removal and after care are also available for purchase should you want the recommended products to take home with you.
     

  • Do not use a lash curler on your natural lashes the day of coming in for a new set of eyelashes.  Extensions will not adhere properly to your base.  Don’t worry, this won’t affect the lift you may want achieved.

 

PERSONALIZED APPOINTMENTS

  • At iLashology we realize that you’ve set aside precious time to relax and pamper yourself.  We take a very personalized and private approach.
     

  • We reserve a 400 sqft space just for you.  You won’t be in another room with 10 other people.  This allows for a very relaxing and private environment.
     

  • Please feel free to bring any music you prefer to listen to.  Our clients often bring headphones, audiobooks, guided meditations to or any talks and conferences they may need to catch up on.  This is your time and anything we can do to make you most comfortable please let us know.   

 

DON’T HAVE TIME TO COME TO US?

  • Don’t have time to come to us?  Let us know, we provide the service to come to your home or office for an additional fee.  We prefer that you have your own massage table but can also make arrangements to bring one to you for an additional fee.  Contact us for details.

 

CANCELLATION POLICY

 

  • Due to the high requests for appointments and our one person per suite at ilashology, we’ve implemented a 50% service fee for late notice cancellations and no shows.  If you must cancel please give us at least a 6 hour cancellation notice prior to your appointment in order to avoid the fee.
     

  • A credit card is required when booking your appointment.  We are unable to hold your appointment otherwise and appreciate your understanding.

 

REFILL Policy
 

At iLashology we welcome clients from other lash salons.  We will match as best as possible to your current lashes.  Exact match is not a guarantee as we have our own artistry and high end lash products.  Depending on the quality of the current work, we may suggest a removal and full set.  We offer a complimentary removal to all clients that get a full set with us.  If you believe you will need a removal, please let us know when we are booking your appointment to insure there is enough time booked for the appointment.  We thank you in advance. el, please give us at least 6 hours notice prior to your appointment